Our team should acknowledge that ARFIN's reputation and commitment to ethical principles are essential for earning and maintaining the trust of our valued customers, partners, and investors. In line with this, our employees are obligated to
- Exhibit professionalism by possessing the requisite knowledge for conducting financial activities in accordance with applicable legislation.
- Demonstrate independence, objectivity, and fairness when providing services to customers.
- Exercise prudence, attentiveness, and loyalty toward customers, ensuring their best interests are prioritized.
- Furnish customers with complete and reliable information about our products, detailing general and essential characteristics.
- Provide customers with comprehensive information about our products and factors that may influence their judgment.
- Refrain from personal bias during interactions with customers.
- Avoid intentionally misleading behavior toward the customers.
- Prevent the intentional violation of the company’s legislation and internal regulatory documents, disavowing any similar practices.
- Prevent the intentional distortion of facts, statements, and actions.
- Ensure the continuous maintenance and development of professional competence.